Returns Policy

  • Returns

Products may be returned and refunded with-in reason in 14 days from purchase or arrival of product (depending on whether it was bought in person or ordered online.)

If you want to return an item, please send me an email at jollyswagman91@gmail.com and we will go through the details from there. Alternatively if you are local or around the area, you may arrange to drop into my workshop and we can work something out. Before you return an item it must be in the original condition it arrived as, if you are returning a product by postage and charged for it, I will pay you back for the postage cost if it is not an exchange. Make sure you keep post office receipts too, as I will require proof of the item being sent back, before any refund or exchange is sent, you can attach proof as a photo in an email, this is to make sure scammers do not take advantage of me.

 

There are only a few reasons in where a return is accepted

1- If the item is damaged (leather is a natural and may have some natural markings, this does not count as damage.)

2- If you have ordered the wrong size of belt, you may return and exchange. (Postage for exchanging items will be at your own cost, again I will require proof of postage before sending you the correct size) - Please make sure you check you jeans or waist size this time. wink

 

 

 

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